I have a veriffiead account on Candy casino site. On 04/08/2026 I claimed a withdraw of 1460 usd. It been approved only for 1020 usd under the reason of bonus used with max cashout 1020 usd. It was not correct because I had reached 1000 usd several days ago and after that I used a few different bonuses, also made a deposits for over 400 usd after. With the last deposit on 03/08 I won 460 usd. Since approving on 04/08/2026 of the withdraw for 1020 usd I never received the ammount on my bank card. I tried for more than a week to receive any information from the support unit, every day.But I did not get information nor for the reason I did not receive the money, neither for the details of bank transaction in order to check with my bank. I faced bad treatment and neglect. I had no answer from support unit.
Сумма убытков: 1020$
Казино: Candy Casino
Дело №: 4579