Hi, Arxangel!

Good day,  Thank you for your reply. I respectfully request that you reconsider the denial of my birthday withdrawal.
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My withdrawal was denied for playing a restricted game. The game i played was blackjack. Eternals terms state Pontoon blackjack as a restricted game but not Blackjack.
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That's a pretty egregious. I'm glad you got it sorted.  I've had mostly positive experiences with customer service, with the exception of a brief period shortly after I created my account.
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