ЗАКРЫТО: [из-за неактивности отправителя]: Казино Treasure Spins - Проблема с выплатой

I would like to file a complaint about.25.07 the company Treasure Spins casino is operated by CW Marketing B.V. , a company registered in Curacao with the Commercial Register of Curacao No. 143854 and having its registered address at Schout Bij Nacht Doormanweg 40, Curaçao. This Service operates under the License No. 8048/JAZ2021-155 issued to Antillephone NV informed me that it confiscates my funds (except for deposits in the amount of 282 euros) in the amount of 4100.25 euros.As an argument was given a complete list of violations specified in the Rules (about 17 points) and did not specify a specific violation that I may have committed(or).I want to assure on my part that I did not violate the rules of the company, I am an honest and decent player and was shocked by the decision of the casino - it is an unjustified robbery.I ask to consider my complaint and demand for the return of my funds illegally confiscated by the casino.As a citizen of the EU (Poland) I demand the protection of my rights as a consumer and citizen from the illegal actions of the casino TreasuarSpins Casino

Сумма убытков: 4100€

Казино: Treasure Spins Casino

Дело №: 2683

Hello Edward Tocki,

First of all, welcome to LCB.

We've received your complaint and contacted the casino rep inquiring further about this matter. Please keep an eye on this thread for updates.

Thank you.

Hello Edward Tocki,

We are still without any response from their side. We will send them a reminder email in hopes that we can get an update as soon as possible.

Keep you posted.

Hello Edward Tocki,

We still haven't heard back from the casino so we've sent them another reminder. Have you heard from them in the meantime?

Thank you.

Hello Edward Tocki,

We haven’t received a response from the casino representative yet, as they are currently away due to the holidays. We kindly ask for a bit more patience while we await their reply. In the meantime, do you have any updates on your side?

Thank you.

Hello Edward Tocki,

Could you please let us know if there are any updates regarding your case?

Thank you.

Since we haven't heard back from the member, we'll consider this case CLOSED due to the submitter's inactivity.