Перевод 
I studied their TOC's and verification document requirements before submitting my personal documents to guarantee that they fall within and follow their requirements perfectly.
I later received an email stating my documents have been approved and my account is now verified on May 30th. I proceed in making a deposit, got lucky and won! I submitted my withdrawal request for $1842.83. They have a mandatory 48 hour processing period before your withdrawal is processed. On June 3rd, nearing the end of that 48 hour time frame, I receive an email stating my documents are no longer accepted, my account is no longer verified and they requested alternative documents.
I responded by informing them that I had already been verified and provided a screenshot of their previous email confirming my verification. I received no response.
I emailed their support team explaining my situation and received a response confirming my verification and estimating that I would receive my winnings end of day June 4th (today). I also went to the chat and asked who I could speak to about the status of my withdrawal and was told there was no one available and my account is no longer verified and I will not be receiving my winnings until I provide alternative documents.
This is a clear attempt to delay payment, if not a tactic to prevent making payment all together. I was meticulous in taking the proper measures to ensure my account was verified before making a deposit to avoid running into issues like delay in payment. I'm considering emailing the Pitboss but have reached out to the complaint forum first in hopes of some assistance.
USERNAME: *****
