Перевод 
I was playing on Jackpota and won around 840 dollars. I tried to withdraw them for some times and was always told that the redemption was declined because of missing documents, but I did not find anything missing with my verification. Today, when I want to log in my account, it said the account was locked. Then I contact the support by email, here is the response. This is Agnes from Jackpota Customer Support. Thanks for reaching out. Following a thorough internal investigation, your account at jackpota.com has been permanently closed due to a violation of our Terms of Service, which you agreed to upon registration. As stated in our Terms of Service, the company reserves the right to suspend or close accounts at its sole discretion in cases where the terms have not been upheld. You can refer to our Terms of Service here: https://www.jackpota.com/terms-of-service Please understand that further correspondence regarding the closure of your account may not receive a response. For all other questions or support. Thank you for your understanding. Best regards, Agnes Customer Support Team The Jackpota.com Team They did not clarify which rules were violated. I sent another request but have not got the response.
Сумма убытков: 840$
Казино: Jackpota
Дело №: 4634
