Перевод 
Dear users
the site bet2u which states in its terms and conditions: 29.11 After a user has made a withdrawal request, the request will be reviewed by Bet2U and within 3 working days of the request. I would like to specify that I have been using the site for 2 years and that I have completed the verification process and I have always withdrawn, however since 2021 the site has not provided me with more withdrawals, this is only the last in a series of withdrawals that have failed. From the chat I am continually told to contact them via email from which they reply to wait but by now the wait has exceeded the terms and conditions and I have a lot of balance to withdraw and I am forced to request withdrawals of 500 euros. I would like to ask for your help in resolving this issue and also for advice on which authority I should contact to get my balance back. Thank you for your attention and help. My account ID is 432724845.
has anyone been able to solve in any way? do you have any advice or some address to turn to?
