Тема для обсуждения вопросов поддержки и жалоб на Jurassic Slots

Hello anon lonewolf,

Following a review of your account, transaction history, and promotional activity, the casino confirmed that the winnings were voided due to the consecutive use of free promotions.

According to their records, your last deposit was made on July 10, 2026. After that deposit, you redeemed 15 consecutive free promotions without making another qualifying deposit in between.

The casino has explained that the ability to redeem a promotional coupon does not automatically confirm that any resulting winnings are eligible for withdrawal. Promotional redemption and the subsequent withdrawal review are treated as separate processes, and the full account and promotional history is reviewed when a withdrawal is assessed.

The casino also confirmed that, while they may occasionally consider exceptions in cases involving a small number of consecutive free promotions, they are not prepared to make an exception in this case given the 15 consecutive promotions involved. They have therefore confirmed that their decision to void the winnings is final.

As the casino has completed its review and has declined to make an exception, there is unfortunately nothing further we can do regarding this matter. LCB cannot compel the casino to reverse a final decision that it has made in accordance with its stated position.

Thank you for understanding.

So, once again youre just going to let another casino change their terms and conditions on the fly to cater to whatever they decide fits the moment? I don't even know why people bother with this place. 

As Ive stated, Idgaf about the 30$ that's nothing to me. It's the obvious contradictions in their statements, the blatant lies, and the audacity they show in confirming these lies and contradictions on a forum designed to protect players from casinos doing these things, and being backed up and protected by the forum! 

They are quite obviously free rolling players. Damn near admitting to doing so in their own words, and yet im the one who's wrong here. They allow players to redeem all of these codes, despite having the ability to block them from doing so, and were the ones who are wrong. They can't even keep their terms and conditions straight for more than a few sentences. But we're the ones who are in the wrong. What a joke. Helping players? More like protecting your ad revenue from casinos. Gtfo here with this circus act. 

So, once again youre just going to let another casino change their terms and conditions on the fly to cater to whatever they decide fits the moment? I don't even know why people bother with this place. 

As Ive stated, Idgaf about the 30$ that's nothing to me. It's the obvious contradictions in their statements, the blatant lies, and the audacity they show in confirming these lies and contradictions on a forum designed to protect players from casinos doing these things, and being backed up and protected by the forum! 

They are quite obviously free rolling players. Damn near admitting to doing so in their own words, and yet im the one who's wrong here. They allow players to redeem all of these codes, despite having the ability to block them from doing so, and were the ones who are wrong. They can't even keep their terms and conditions straight for more than a few sentences. But we're the ones who are in the wrong. What a joke. Helping players? More like protecting your ad revenue from casinos. Gtfo here with this circus act. 

Also look at it this way, 30 days of free spins, a few deposits and 15 coupons, well say 50 attempts to cash out at your site. Of those approx. 50 attempts, I was able to attempt 1 withdraw which was denied. 50 unsuccessful attempts to withdraw the minimum of 20$ from you. 

Idk, doesn't seem like it'd be worth it playing with you guys